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Deal: Analysis
At the heart of good decision-making is the ability to conduct proper analysis. Many decision-makers rely on options rather than facts. We are often plagued with inconsistent messages and incomplete data.
Another issue is the problem of self-serving bias. Managers will often listen to the people who share a common viewpoint and disregard information that conflicts with their position.
No Deal: Bad Data
A recent Harris Interactive survey found 75 percent of workers made business decisions that were later determined to be wrong due to faulty data. The survey recounted that 94 percent of U.S. workers trusted their data, and did not seek additional sources when making a decision.
Workers admitted to making bad decisions on information that was inaccurate, incomplete or contradictory.
Source: Deanne DeMarco, MA, RCCI, is an award-winning trainer and certified business coach. She is also the author of several books including Pocket Resouce: Coaching Tips and Speaking of Success. |